All orders are processed within 2–5 business days, depending on the product and fulfillment method. Once your order is shipped, you can expect delivery within 2–5 business days. We work hard to ensure your items arrive as quickly as possible, but please note that certain items may have longer fulfillment times.

Certain products may ship separately due to our sustainable sourcing and production methods. We prioritize working with the best partners to ensure each item reaches you in perfect condition. This may include items that require special handling, such as swimwear or plants, ensuring they are shipped with the care they deserve.

Our swimsuits are carefully crafted with sustainability in mind, and due to their custom-cut and sewn nature, fulfillment can take a little longer. We appreciate your patience as we create the perfect swimwear for you.

Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.

We begin processing your order quickly, so if you need to make changes or cancel it, please reach out to us as soon as possible. We’ll do our best to accommodate your request, but we cannot guarantee changes once the order is in production.

We strive to ensure every product reaches you in perfect condition. If your order is damaged or incorrect, please contact our customer service team within 7 days of receiving your item, and we'll be happy to assist with a replacement or refund.

Email us at info.earthenflow@gmail.com